First of all, thank you for considering booking with us. In recent years the Coronavirus has been generating an exceptional uncertainty situation. Little by little, however, we have been getting out of the situation and moving forward.
Since the beginning of the pandemic, Naturaki has always conveyed a message of calm and coherence amidst so much uncertainty.
Today, our accommodations are open and we follow a prevention protocol following authorities advices
. We also take a number of additional measures that you can see in detail in our special section measures against covid
Remember that our lodgements are rented entirety, they do not have common areas or spaces shared with other guests and we keep them ready at all times since we have the whole year open.
You can continue to make your reservations normally for future dates
. In the event that due to the mandatory official restrictions that may exist when you have to come, it is not possible for you to reach the house, or someone in the group is positive for Covid, if you send us the official document confirming that it is positive,
we keep 100% of the downpayment and offer you two options
1. Get a voucher
that you can use for any stay in any Naturaki lodgment during the 18 months following the date of entry of your original stay.
2. Modify your booking dates
to come later keeping downpayment that you have already delivered and without any cost on your part (choosing the season of year you want, if you keep the season the price will remain, if you change it the price will also change).
In the event that there are no mandatory restrictions, our cancellation policies
will remain the same. However, when you come to our accommodation, please use common sense, follow the recommendations to prevent contagion (mask, distancing and hygiene) and do not expose yourself to risky situations unnecessarily.
Remember that our houses are ready and in small villages or in the middle of nature, that is, with a very low population density and are an ideal environment to enjoy the calm.
We are waiting for you soon in Naturaki, with the same enthusiasm and desire as always.
We wish you health, strength and encouragement.