Does the gift voucher have to be from a particular house?
No, if you are unsure about which house to give as a present, you can tell us the amount you want to give so that it can be used in any of the Naturaki houses. We explain it above in options and operation.
What is the validity of the gift voucher? Does it expires?
Yes, the expiry date of the gift voucher corresponds to the date of purchase of the check plus 18 months.
Can I send a personalized message with the gift voucher?
Yes, when fill out the form, tell us the message you want to appear in the gift voucher and we'll add it.
How will I receive the gift voucher?
We will send you the gift voucher by e-mail once you have made the payment. Then you can forward or print it and give it to whoever you want! The check will be sent within a maximum of 3 days once payment is made.
Is there a minimum and/or a maximum amount to give away with the gift voucher?
No, you tell us the amount you want to give away and we turn it into a gift voucher, with no minimum or maximum!
I have a bonus from a booking that had to be canceled by COVID. Can I turn it into a gift voucher?
Yes! If you have a bonus and you are excited to turn it into a gift voucher in order to share your stay with your beloveds, just tell us and we will convert the bonus amount into a gift voucher.
Will I have to make any extra payments once in the house?
Once at the house, the person to whom you give the gift voucher will have to pay the deposit and the amount of the tourist tax.
In case the amount of the reservation is higher than the amount of the check the difference will be paid at the time of check-in at the house. If the total amount of the reservation is less than the amount of the check, another gift voucher will be made for the remaining amount.
What if the house I gave as a present no longer appears on the web?
If the gift voucher is for a house that no longer appears on the website, it will become valid for any of the houses available at the time of booking at Naturaki.com.