Privacy and cookies

This document establishes the General Conditions of Use of the naturaki.com website, a company whose registration data is shown below:

Home address
Naturaki Reservas SL
N-II km 732
17468 Terradelles (Girona), Spain
CIF: B55094080

Privacity Policy
The OWNER of the website undertakes to protect the privacy of users accessing this website and / or any of its services. The use of the website and / or any of the services offered by the OWNER, implies acceptance by the User / Customer - Owner / Interested Party of the provisions contained in this Privacy Policy. 
 
Please note that although there may be links from our website to other websites, this Privacy Policy does not apply to the websites of other companies or organisations to which the website is redirected. The OWNER does not control the content of third party sites and accepts no responsibility for the content or privacy policies of these sites, as stated in our Legal Notice.  
 
In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) and Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), we provide you with the following information on the processing of your personal data:
 
Who is responsible for the processing of your data?
The person in charge of the treatment of your data is Naturaki Reservas, S.L. (hereinafter, "NATURAKI") with CIF B55094080 and address at carretera Nacional II, exit 732, in the town of Tarradellas, post code 17468.
 
Our details appear in the Legal Notice of this website. 
  
With what purpose do we treat your personal data?
We process the information that the interested party provides us with in order to
  • To attend the calls, emails or consultations of our Clients and Users.
  • To carry out the execution, management and invoicing of bookings made by Users through our website. 
Likewise, with the consent of the Interested Party, their personal data may be processed for the following additional purposes:
  • Sending information and communication of commercial promotions regarding the services contracted and to keep you informed about news and offers of interest to you regarding our services.
How long will we keep your data?
The personal data provided by the Interested Party will be kept while the relationship and/or contract between the Interested Party and NATURAKI is in force and, once its termination occurs, it will be blocked until the applicable statute of limitations expires.
 
In the event that the data subject has consented to its treatment, until the data subject requests its deletion, at which time it will be blocked until the applicable statute of limitations expires.
 
What is the legal basis for processing your data?
The legal basis for processing your data for the purposes described is your consent, freely given by ticking the acceptance boxes on the data collection forms on our website. 
 
As a legal basis, there is also the execution of the contract between the data subject and NATURAKI. In this sense, the interested party is obliged to provide the data that are necessary for its execution. In case you do not provide us with these data it will not be possible to conclude the contract.
 
To which recipients will your data be communicated?
The personal data of the Interested Party may be transferred to the following recipients:
  • Public Administrations when so established by an applicable legal provision, Courts and Tribunals and Police Authorities, if necessary for the prosecution of a criminal action or the exercise or defence of claims.
  • Suppliers that provide services to NATURAKI related to the management of the contract formalized and have the status of processors, such as, but not limited to, financial institutions, technology service providers, suppliers and partners of logistics services, transportation and delivery or service providers related to customer service, booking management, among others. 
  • Suppliers and collaborators who provide services related to marketing and advertising, only in the event that the Interested Party has expressly given their consent. 
  • Owners of the rural houses whose reservation has been requested by the Interested Party through our website, provided that the rental contract for said property must be formalised between the owner and the Interested Party.
In any case, third parties with whom certain personal data of the Data Subject is shared will have previously accredited the adoption of adequate measures for the correct protection of this data. 

What are your rights when you provide us with your data?
From NATURAKI, we are committed to respecting the confidentiality of your personal data and to guarantee the exercise of your rights. 
 
That is why any person has the right to obtain confirmation as to whether we are processing personal data concerning him/her. Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
 
In certain cases, the Data Subject will have the right to request the limitation of the processing of their data, in which case we will only keep them for the exercise or defence of claims.
 
In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. In this case, NATURAKI will stop processing the data, except for compelling legitimate reasons or the exercise or defence of possible claims.
 
In any of the above cases, NATURAKI will communicate any rectification or deletion of personal data, as well as any limitation of treatment made to each of the recipients to whom the personal data have been communicated, unless it is or requires a disproportionate effort. If so requested by the Data Subject, NATURAKI will inform him/her about such recipients.
 
The Data Subject shall also have the right to receive the personal data concerning him/her, which he/she has provided to NATURAKI, in a structured, commonly used and machine-readable format, and to transmit it to another controller where the processing is based on consent or contract and is carried out by automated means.
 
The Data Subject shall have the right to object at any time, on grounds relating to his/her particular situation, to personal data relating to him/her being processed on the basis of public or legitimate interest by NATURAKI or a third party, including profiling, in order for NATURAKI to stop processing the personal data, unless it can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the Data Subject, or for the formulation, exercise or defence of claims.
 
Likewise, the Data Subject shall have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects on him/her or significantly affects him/her, unless this decision is necessary for the conclusion or performance of a contract with NATURAKI and is authorised by the European or state law in force or is based on the explicit consent of the Data Subject.
 
Finally, the Data Subject shall have the right to lodge a complaint with the data protection authorities.
  
How can you exercise your rights?
The aforementioned rights of access, rectification, deletion, opposition, portability and limitation, as well as the right not to be subject to automated individual decisions, may be exercised by sending a written request with an attached copy of your ID card to the following e-mail address: grpd@naturaki.com.
 
How did we obtain your data?
The personal data that we process comes from the data subject, who guarantees that the personal data provided is true and is responsible for communicating any changes.  The data to be entered in a field marked with an asterisk are compulsory in order to provide the requested service.
  
What data do we process?
The categories of data that we may process are:
  • Data of an identifying nature (full name, ID card or passport).
  • Postal or e-mail addresses.
  • Telephone 
  • Financial data (we do not store your credit card details).
  • Reservations
  • Commercial information (subscription to our newsletters)
When we ask the User to fill in their personal data in order to give them access to some functionality or service of the platform, some fields will be marked (*) as obligatory, as they are data that we need to provide the service or give access to the functionality in question. Please note that if you choose not to provide us with these data, you may not be able to complete your registration as a User or you may not be able to enjoy some of our services or functionalities.

Cookies
With the purpose of statistics and analyzes of the website of Naturaki.com, Naturaki Reservas SL uses the Google Analytics tool, a web analytics service ceded by Google, Inc. (from now on, Google), a Delaware company with Office focuses on 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States, which uses cookies.

Cookies are fragments of information that are stored on the visitor's hard disk on the web at the request of the server on the page. This information may later be retrieved by the server in subsequent visits. The information generated by the cookie on the use of the website (including the IP address) will be directly transmitted and saved by Google on servers in the United States. The cookies used are the so-called? Session? Which are deleted when closing the window except if the user chooses the option? remember me? resulting in the cookie being saved for a longer period of time.

Google may transmit this information to third parties when required by law, or when third parties process Google account information.

Google will not associate the user's IP address with any other information available to you.

Naturally Reservas SL, in the same way, uses cookies to memorize the User's browsing preferences. In no case will Naturaki Reservas SL transmit information to third parties without the express written consent of the User.

The user may oppose the processing of data or information denying the use of cookies by selecting the appropriate configuration in their browser.

However, by restricting cookies, the website may not have the full functionality it would have in the case of having cookies enabled. By using this website, the user accepts the processing of this information by Google in the manner and the purposes indicated.

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