Best family holiday destination in Spain

Everything was good: facilities, comfort and space, although we missed having more natural light. The house is quite dark, and the low-intensity lighting… The porch leading to the dining room is closed off so that guests can’t open the door, which blocks a lot of light. For the price, I think these are details that should be taken into account. There was no shower gel or shampoo in the showers either. The house is generally fine, but we expected a little more for the price and given how strict the conditions are. Customer service was good, although they tell you that the information is on the website. When you write to them, it’s because you haven’t been able to find it, and perhaps this is something they should highlight. These are details you notice as a regular customer who rents this type of accommodation, and other houses are more considerate. Overall, good, but.

Homeowners’ response: Thank you for sharing your experience, Isabel. We’re sorry that some aspects of the house did not quite meet your expectations. As for the natural light, the living room shutter can be opened to let more light into the ground floor; in any case, we understand that the way the lighting is perceived can vary according to personal preferences. Bathroom products are not part of the amenities we provide in the houses. And regarding the information about the coffee maker, although we mentioned that the website lists the amenities, we also told you directly what type of coffee makers were available at Mas Verdaguer. In any case, we appreciate your feedback, which helps us identify areas we can continue to improve.

We had a fantastic weekend. The house is very well maintained and clean. It’s in a great location, with lovely surroundings for walks or exercise, yet just 10 minutes from Banyoles, which is very convenient for making plans or doing any shopping. Special mention to Jaume, the owner, who was exceptionally kind and attentive throughout our stay. An experience we would definitely repeat.

We all stayed at the house as a family and felt as if it were our own. Everything was perfect, 10/10 service. Thank you very much.

We had a fantastic weekend with the family. The house is beautiful and very cosy, impeccably clean, and has absolutely everything you could need. The kitchen is fully equipped, and every detail throughout the house has been carefully considered. The underfloor heating also makes the temperature very comfortable. It is situated in a peaceful, secluded setting, ideal for switching off and enjoying a few days of relaxation. It’s perfect for families with children of any age. We’d especially like to mention Montse, the owner, who was lovely, very attentive and kind, and always happy to help with anything we needed. A perfect stay! We would definitely recommend this house and would love to return.

We stayed at Emphasis Casserres over our wedding weekend, and the experience was excellent. There were 13 of us, including two babies and a little girl, and the house was very comfortable for everyone. It used to be an inn, so it has very spacious, well-laid-out rooms. The kitchen deserves a special mention: it’s large, practical, and fully equipped with all the appliances needed for a comfortable stay, whether cooking or enjoying meals together as a group. The bedrooms and communal areas offer plenty of space, which made staying together very enjoyable, even with such a large group. The house is also very well maintained and has everything you need to spend a few days there without a worry. We’d definitely recommend it to families or large groups looking for comfort, space, and a pleasant stay in the area. We’d be delighted to return.

Homeowners’ response: Congratulations, you two! We’re delighted to have you stay at our house on such a special occasion. We hope to welcome you back another time!

The house gets a 10. We had a great stay. Everything was very well equipped; nothing was missing. But nowhere did it mention that the motorway ran nearby, and you could really hear it.

Homeowners’ response: Mariona, we’re glad to hear you enjoyed the house and found it so well equipped. We’re sorry the motorway noise disturbed you during your stay. This isn’t a common complaint among guests at the house, but we’ll review it to see whether we need to include this information on the website so that this aspect is clearer.