8
March 20, 202620/03/2026
Maria JoseHostal Vilafreser - With the family
Beautiful house and peaceful surroundings
The house is beautiful and it was clean, I don't give it 5 stars, because one of the reasons for renting it was the jacuzzi, and I was disappointed, since the water was not very hot, at 33 degrees, and there was no way to increase the temperature. At the same time, the house seemed to me that it was recently painted and the smell of paint was huge, I think that maybe they could have ventilated it a bit more since for children inhaling the smell of paint is not very good.
For the rest, everything is correct and we had a great family weekend.
Naturaki respond: Thank you very much for sharing your experience. We are pleased to know that you were able to enjoy a good family weekend and that you found the house beautiful and clean.
Regarding the smell of paint, the house was finished being painted on 12/02 and since then other customers have already passed without telling us any incident. In any case, the house was properly ventilated and it was more than a month since it had been painted before your stay.
About the jacuzzi, the temperature is usually programmed at 34 °C. The water heats up approximately 3 °C per hour and it is important to keep the cover on so that it retains the heat. From the control panel customers can also increase the temperature up to 40 °C.
In any case, whenever during the stay there is any doubt or inconvenience, we recommend contacting the emergency phone so that we can help you immediately and find a solution during the stay itself.
Thank you again for your comment and we hope to be able to welcome you back on another occasion.
8
March 20, 202620/03/2026
XavierMasia Can Xana - With friends
Gratifying stay at the farmhouse
From personal experience, our stay at the Masia has been very rewarding. Except for a few details, we could say that we would repeat the experience without a doubt.
10
March 20, 202620/03/2026
Anna RosaCaseta de fusta - With the family
Perfect for a family celebration
The house is ideal for a family, sharing meals in the dining room/kitchen, indoor and outdoor corners to enjoy games, porch with barbecue and, of course, the extra of the indoor pool which is perfect. The cleanliness throughout the house is remarkable and the kitchen utensils are sufficient. If there is availability, we will return.
10
March 16, 202616/03/2026
RubénLoft Vilafreser - With the family
A place to disconnect and enjoy tranquility
A very pleasant stay at Loft Vilafreser, ideal for relaxing and disconnecting from the stress of everyday life. The house is very well equipped, comfortable and cozy, which makes the experience very positive overall.
As a small point to improve, the jacuzzi was not fully functional, the jets were not operational, and when filling it up, the available hot water for showering or other uses runs out (for a few hours). In addition, some embellishments of the jacuzzi holes were loose.
On the other hand, the parking space could be improved if it had some kind of roof, since the car gets excessively dirty, as there is a tree with birds right above it.
In any case, it has been a good experience and a totally recommendable place.
Naturaki respond: Thank you very much for sharing your experience at Loft Vilafreser. We are glad to know that you enjoyed the house and found it comfortable and well equipped.
As for the jacuzzi, we have no record of other incidents and subsequent clients have used it normally. In any case, we always recommend notifying us during your stay if you detect any problem, so we can check it and help you at the moment.
About the hot water, as we indicate in the stay sheet that we send after the online check-in, in winter, on cold days, the hot water tank when using the jacuzzi can take up to five hours to have hot water again as it has to heat 300 litres.
Thank you also for the suggestion about the parking; we take note. We hope to be able to welcome you back on another occasion.
10
March 13, 202613/03/2026
BertaMas Pallot - With the family
Fantastic experience with friendly hosts
The place is fantastic, the house is gorgeous, everything is super clean, and the owners are very friendly.
8
February 20, 202620/02/2026
SergioLoft Vilafreser - Couple
Insufficient jacuzzi, the rest excellent
The issue with the jacuzzi water needs to be addressed. I understand the intention to save water, and that there is a daily limit, but this limit must at least allow its use once, and right now it is very insufficient. For the rest, very good, actually.
Naturaki respond: Thank you very much for your comment, Sergio.
Upon arrival, we always leave the jacuzzi full and ready for use. As we inform in the stay document, in winter the hot water tank (300 liters) can take up to five hours to reheat completely after using it.
We appreciate your observation and are pleased to know that, otherwise, the stay has been very good. See you soon!.
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