Can Pou de Les Olives

What is the maximum capacity of Can Pou de Les Olives and how is it calculated?

The maximum capacity of Can Pou de Les Olives is 12 people. For your comfort and in compliance with the regulations, the maximum capacity of the house cannot be exceeded in any case.
In this house, children from 2 years old are counted when calculating the maximum capacity of the accommodation. Babies are not counted in Can Pou de Les Olives.

What kind of swimming pool does the house have?

The swimming pool of Can Pou de Les Olives is chlorinated.

When are the swimming pools opened?

Can Pou de Les Olives has an outdoor swimming pool.
You can enjoy its swimming pool from Easter or from April 1st (in the event that Easter is later than April 1st) until the last weekend of October.

What kind of coffee machine is there in Can Pou de Les Olives?

The house has a Coffee percolator, Nespresso coffee maker type coffee machine.
In the equipment and services section of the website, we detail this information with all the utensils and appliances you can find in the house.

Are there towels in Can Pou de Les Olives?

Yes, there is one large towel and one small towel per person. In the equipment and services section of the website, we detail this information with all the utensils and appliances you can find in the house.

Are there sheets in Can Pou de Les Olives?

Yes, you will find the house ready with sheets included. In the equipment and services section of the website, we detail this information with all the utensils and appliances you can find in the house.

Is there a crib in Can Pou de Les Olives?

Yes, the house has 1 cots on request. Please note that cot bed linen is not included and you will have to bring it yourself. The dimensions of the cot are 60x120cm. In the equipment and services section of the website, we detail this information with all the utensils and appliances you can find in the house.

Is there a high chair at Can Pou de Les Olives?

Yes, the house has 2 high chairs always at your disposal without prior reservation. In the equipment and services section of the website, we detail this information with all the utensils and appliances you can find in the house.

Is there a paella grill (paellero) in the house?

Yes, the house has a grill in the kitchen adapted as a paella grill and is also equipped with a paella pan for 12 people. In the equipment and services section of the website, we detail this information together with all the utensils and appliances you can find in the house.

Are dogs allowed at Can Pou de Les Olives?

Yes, dogs are accepted with a supplement of 40€ per dog with a maximum of 2 dogs.

Is there a hair dryer at Can Pou de Les Olives?

Yes, there is a hair dryer in the house. Hair dryers are a common service and we have them in all the houses on our website. In the equipment and services section of the website, we detail this information with all the utensils and appliances that you can find in the house.

Is there air conditioning in Can Pou de Les Olives?

Yes, the house is equipped with air conditioning in all rooms.

There are ceiling fans in some of the rooms, check the description of the house to know where they are installed.

Do I need to bring coal?

For the barbecue, in the house you will find a 3 kg coal's bag and tablets to start the fire as courtesy (free of charge). If you think you will need more coal you will have to bring it yourself.

Is there firewood in the house?

From the first weekend of October to the last weekend of April, in the house you will find 20 kg of firewood as well as tablets to light the fire as courtesy (free of charge) so that you can light the fireplace

What is included in the basic cleaning kit that I will find in the house?

In all our houses you will find a basic cleaning kit on the day of your arrival. This cleaning kit includes: scourer, kitchen towels, dish soap and trash bags.

In the equipment and services section of the website, we detail this information along with all the utensils and appliances you can find in the house.

What basic utensils are there in the house?

In the house you will find complete crockery and cutlery for the maximum number of people that the house can accommodate, wine and cava glasses, glasses, at least 2 rolls of toilet paper in each toilet, 1 roll of kitchen paper, the basic cleaning kit and a clothesline (note that clothespins are not included).

In the equipment and services section of the website, we detail this information together with all the utensils and appliances you can find in the house.

Is there a dishwasher in the house?

The house is equipped with a dishwasher. In the basic cleaning kit you will find in the house you will also find a few tablets for the dishwasher as well as the scourer and a bottle of soap to wash the dishes manually.

In the equipment and services section of the website, we detail this information together with all the utensils and appliances that you can find in the house.

Is there a washing machine in the house?

All our houses are equipped with washing machines. Remember that the detergent for the washing machine is not included and you will have to bring it yourself.

In the equipment and services section of the website, we detail this information together with all the utensils and appliances you can find in the house.

Are there games in the houses?

Most of our houses are equipped with board games as well as facilities for playing football, volleyball, basketball, table tennis or pétanque.
As a precaution, we recommend that you bring your own balls and playing equipment to ensure that the games are complete and in good condition.

What time can we check in and out of Can Pou de Les Olives?

The usual check-in time is at 5pm and the usual check-out time is at 11am. However, if the house has not been occupied the night before your arrival or is not occupied again on the same day as your departure, it is very likely that you will be able to enter before 5pm or leave the house later than 11am. On Sundays and bank holidays, you can enjoy the house until 5pm.

To be able to confirm the time of entry and exit, once you have completed the online check-in, you will receive a confirmation for a distance check-in email with the contact number of the house owners. You can contact them 2 days before the date of entry and they will be able to confirm it to you.

In addition, if the day of your departure from Can Pou de Les Olives is Sunday or a bank holiday and you want to leave the house later than 5pm, you have the option of hiring a night check-out that will allow you to enjoy the house until 9pm. You can contract the night check-out at the time of making the reservation, through the booking confirmation email or from the customer extranet.

When and how to make the payments for the reservation at Can Pou de Les Olives?

To be able to confirm the reservation, you will need to make a payment of a downpayment of 25% of the total reservation by card, bank transfer or using a bonus or gift check.

Can Pou de Les Olives offers the option of online check-in. You can pay the rest of the outstanding amounts such as the tourist tax, the deposit and the outstanding amount of the house rental in a very easy and convenient way. If you want to go directly to the house without going through our offices, you can check-in online or remotely. A few days before the day of entry (recommended between 3-4 days before), you can access the link in the booking confirmation email to check-in online and in this way, fill in the personal details of the booking holder, sign the house rental contract, attach a photo of the identity document of the reservation holder and make the payment of the outstanding amount of the reservation with a credit or debit card (house rental, tourist tax, deposit) .

Where and how do I pick up the house keys?

When you have completed the online check-in, we will validate the documentation and the payment and send you the "confirmation for the distance check-in" with 3 documents attached: the copy of the rental contract, the house rules and finally and the most important, the "Stay sheet" with the contact phone number to solve any incident during your stay, the practical information about the operation of the house and the phone number of the owner to be able to contact him and he will explain how the keys will be handed over.

How can I contact the homeowners?

If you have any questions about Can Pou de Les Olives you can [contacte_link] ask us and we will try to give you an answer as soon as possible.

When you have completed the online check-in you will receive the contact number of the house owners, in the meantime, if you have any questions you can ask us through the [contacte_link]web form or by email.

How can I request the invoice for the stay?

You will be able to request the invoice for your stay at Can Pou de Les Olives during the online check-in process where you will have the option to enter the data you want to appear on the invoice and in this way, when the stay ends , the homeowners will receive an automatic notification to prepare the invoice and they will send it to you.

Please note that this accommodation can legally only issue invoices to individuals. Can Pou de Les Olives cannot issue invoices to companies .

Who can I contact if I have any incident during the stay?

To solve any incident during your stay you will have to contact the homeowners directly as they know the house better and they will be able to give you a much faster and more effective answer. You will find their phone number in the online check-in confirmation email you will receive as soon as you finish the online check-in.

Is the website information up to date?

At Naturaki, we constantly review the information about the house shown on the website to ensure maximum transparency and to offer updated information for all our houses. However, some of the equipment and services at the house may be modified or removed in case of damage, repair, or replacement. We always strive to resolve it as soon as possible so that our guests' stay is not affected.

An 18th century country house with a lot of history

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