Cal Ferrer del Castell

What is the maximum capacity of Cal Ferrer del Castell and how is it calculated?

The maximum capacity of Cal Ferrer del Castell is 12 people. For your comfort and in compliance with the regulations, the maximum capacity of the house cannot be exceeded in any case.
In this house, children from 2 years old are counted when calculating the maximum capacity of the accommodation. Babies are not counted in Cal Ferrer del Castell.

What kind of swimming pool does the house have?

Cal Ferrer del Castell does not have a swimming pool.

When are the swimming pools opened?

Cal Ferrer del Castell has an inflatable swimming pool.
You can enjoy its swimming pool from June 1st to September 30th.

What kind of coffee machine is there in Cal Ferrer del Castell?

The house has a Dolce-Gusto coffee maker type coffee machine.
In the equipment and services section of the website, we detail this information with all the utensils and appliances you can find in the house.

Are there towels in Cal Ferrer del Castell?

Yes, there is one large towel and one small towel per person. In the equipment and services section of the website, we detail this information with all the utensils and appliances you can find in the house.

Are there sheets in Cal Ferrer del Castell?

Yes, you will find the house ready with sheets included. In the equipment and services section of the website, we detail this information with all the utensils and appliances you can find in the house.

Is there a crib in Cal Ferrer del Castell?

Yes, the house has 1 cots on request. Please note that cot bed linen is not included and you will have to bring it yourself. The dimensions of the cot are 60x120cm. In the equipment and services section of the website, we detail this information with all the utensils and appliances you can find in the house.

Is there a high chair at Cal Ferrer del Castell?

Yes, the house has 1 high chairs always at your disposal without prior reservation. In the equipment and services section of the website, we detail this information with all the utensils and appliances you can find in the house.

Is there a paella grill (paellero) in the house?

Yes, there is a paella grill and a paella pan for 12 people and it also includes the grill and butane gas cylinder. In the equipment and services section of the website, we detail this information together with all the utensils and appliances you can find in the house.

Are dogs allowed at Cal Ferrer del Castell?

Yes, dogs are accepted with a supplement of 40€ per dog with a maximum of 2 dogs.

Is there a hairdryer at Cal Ferrer del Castell?

Yes, there is a hair dryer in the house. Hair dryers are a common service and we have them in all the houses on our website. In the equipment and services section of the website, we detail this information with all the utensils and appliances that you can find in the house.

Is there air conditioning in Cal Ferrer del Castell?

Yes, the house is equipped with air conditioning in all rooms.

Do I need to bring coal?

For the barbecue, in the house you will find a 3 kg coal's bag and tablets to start the fire as courtesy (free of charge). If you think you will need more coal you will have to bring it yourself.

Is there firewood in the house?

From the first weekend of October to the last weekend of April, in the house you will find 20 kg of firewood as well as tablets to light the fire as courtesy (free of charge) so that you can light the fireplace

What is included in the basic cleaning kit that I will find in the house?

In all our houses you will find a basic cleaning kit on the day of your arrival. This cleaning kit includes: scourer, kitchen towels, dish soap and trash bags.

In the equipment and services section of the website, we detail this information along with all the utensils and appliances you can find in the house.

What basic utensils are there in the house?

In the house you will find complete crockery and cutlery for the maximum number of people that the house can accommodate, wine and cava glasses, glasses, at least 2 rolls of toilet paper in each toilet, 1 roll of kitchen paper, the basic cleaning kit and a clothesline (note that clothespins are not included).

In the equipment and services section of the website, we detail this information together with all the utensils and appliances you can find in the house.

Is there a dishwasher in the house?

The house is equipped with a dishwasher. In the basic cleaning kit you will find in the house you will also find a few tablets for the dishwasher as well as the scourer and a bottle of soap to wash the dishes manually.

In the equipment and services section of the website, we detail this information together with all the utensils and appliances that you can find in the house.

Is there a washing machine in the house?

All our houses are equipped with washing machines. Remember that the detergent for the washing machine is not included and you will have to bring it yourself.

In the equipment and services section of the website, we detail this information together with all the utensils and appliances you can find in the house.

Are there games in the houses?

Most of our houses are equipped with board games as well as facilities for playing football, volleyball, basketball, table tennis or pétanque.
As a precaution, we recommend that you bring your own balls and playing equipment to ensure that the games are complete and in good condition.

What time can we check in and out of Cal Ferrer del Castell?

The usual check-in time is at 5pm and the usual check-out time is at 11am. However, if the house has not been occupied the night before your arrival or is not occupied again on the same day as your departure, it is very likely that you will be able to enter before 5pm or leave the house later than 11am. On Sundays and bank holidays, you can enjoy the house until 5pm.

To be able to confirm the time of entry and exit, a few days before your entry, you can ask directly to the house owners. You will find their phone number in the booking confirmation email.

In addition, if the day of your departure from Cal Ferrer del Castell is Sunday or a bank holiday and you want to leave the house later than 5pm, you have the option of hiring a night check-out that will allow you to enjoy the house until 9pm. You can contract the night check-out at the time of making the reservation, through the booking confirmation email or from the customer extranet.

When and how to make the payments for the reservation at Cal Ferrer del Castell?

To be able to confirm the reservation, you will need to make a payment of a downpayment of 25% of the total reservation by card, bank transfer or using a bonus or gift check.

Cal Ferrer del Castell does not offer the option of online check-in, therefore check-in will be done directly with the homeowners upon arrival at the house. The first person in your group to arrive at the house will need to make the remaining payment and sign the contract. You can pay the rest of the outstanding amounts such as the tourist tax, the deposit and the rest of the rent:

In cash at your arrival at the house directly to the house owners.
By bank transfer. If you choose to pay the outstanding amount by bank transfer, you will find the bank details of the homeowners in the booking confirmation email to make the payment.
By Bizum directly to the house owners.

Where and how do I pick up the house keys?

A few days before your arrival at Cal Ferrer del Castell you can contact the house owners to confirm the time of your arrival and they will explain how the keys will be handed over.

How can I contact the home owners?

If you have any questions about Cal Ferrer del Castell you can [contacte_link] ask us and we will try to give you an answer as soon as possible.

If your reservation at Cal Ferrer del Castell has already been confirmed, you will find the contact number of the house owners in the same email as your booking confirmation.

How can I request the invoice for the stay?

If you want to have the invoice for your stay at Cal Ferrer del Castell, you will have to provide the data you want to appear on the invoice directly to the homeowners and at the end of the stay, they will prepare the invoice and they will send it to you.

Who can I contact if I have any incident during the stay?

To solve any incident during your stay you will have to contact the homeowners directly as they know the house better and they will be able to give you a much faster and more effective answer. You will find their phone number in your booking confirmation email.

Is the website information up to date?

At Naturaki, we constantly review the information about the house shown on the website to ensure maximum transparency and to offer updated information for all our houses. However, some of the equipment and services at the house may be modified or removed in case of damage, repair, or replacement. We always strive to resolve it as soon as possible so that our guests' stay is not affected.

Experience the authentic Alt Empordà between the walls of the old castle of Espolla

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